Was your computer flooded but you need the data files stored on its
hard drive? There is a good chance that the data is
recoverable. Your situation will more than likely fall into
one of two scenarios as described below.
DO NOT ATTEMPT
TO POWER UP YOUR COMPUTER!
Doing so may damage an otherwise functional hard drive so
that the only option for data recovery is the second scenario below.
SCENARIO #1 - THE
HARD DRIVE IS STILL FUNCTIONAL:
If your computer was flooded, it is more than likely
ruined. But, it is possible that your hard drive is still
functional - at least for a time.
You should not attempt to power up
your computer, even after it dries. As we all know, water
and electronics do not mix well. There are many places inside
your computer that will hold water. If you power up the
computer with this water still present, further damage will occur.
However, it is not just the water that is the problem. The
residue left behind after the water dries can also conduct
electricity and cause damage. The hard drive needs to be
removed, cleaned, thoroughly dried, and then placed in another
working computer as a slave drive. Then, if the hard drive is
still operational, the data files should be copied from the drive.
We can do this for you at a reasonable cost, usually under $200.
SCENARIO #2 -
THE HARD DRIVE IS NOT FUNCTIONAL:
Even if the above
process determines that the hard drive is no longer functional, the
data usually can still be recovered. Let us explain. The
platters that actually contain the stored data files are
hermetically sealed in the hard drive. The flood water may
have damaged the external printed circuit boards of the hard drive,
but usually the sealed components are undamaged. However,
recovery now becomes much more difficult as it requires a clean room
and specialized equipment. The cost for this service depends
on how extensive the damage, how difficult it is to recover the
data, and how much data needs recovering. Typically, the cost
for this service is in the range of $595 to $1500.
arrange for us to evaluate your drive. We will attempt to
recover your data files using the first scenario. If this is
unsuccessful, the drive will then be shipped to our clean room
facility. The facility will examine the drive to determine the
cost to recover your critical data files. We will notify you
of the cost and ask how you want us to proceed. If you agree
to the cost, we will proceed. Your data files will be provided
on CDs, DVDs, or another hard drive*. If you decline to
continue further, you are billed only for the scenario #1 services,
plus the shipping expenses.
* There is an additional cost for the new hard drive
if you desire the recovered data files be written to a hard drive.
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